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Tenants: How To Improve Your Past Rental References

May 29, 2023

by

Amy Shorten
improving your rental references

With so much demand for rental properties, it’s important to find a way to stand out and catch the attention of a potential landlord/letting agent. One of the best ways of doing this is with glowing references. Keep reading for tips and resources to help you gather the best ones you can, as quickly as possible.

Gathering Excellent Rental References

During your property search, most landlords/letting agents will request some type of reference, although there is no national standard for the documentation required (check out our article on Pre-Letting Documentation to find out more).

If you’ve previously rented, a reference from your previous landlord/letting agent can be an extremely valuable document (if you have the choice between a reference from a landlord or a letting agent, choose the letting agent). Your potential landlord/letting agent will be eager to hear about somebody else’s experience of dealing with you. A detailed and well-written reference can help them to imagine what it might be like to rent to you and how you might treat their property.

But sometimes, even if you’ve been a model tenant, it can be difficult to get proof of that on paper. Your landlord/letting agent may not be a confident writer or perhaps they simply don’t know what to say beyond “I have no complaints about _______”. If they’re under a lot of pressure, your reference may fall to the bottom of their to-do list.

With that in mind, it’s worth spending some time laying the groundwork before approaching your landlord/letting agent. Simply asking for a reference may not give you the results you’re looking for. Here are some steps to help you come away with the best possible recommendation.

Steps to a Great Rental Reference

1.

Gather Information

Your landlord/letting agent should already have all the information they need to write a reference. However, the time it takes to find it may delay the process. By preparing some notes about key points of the tenancy, you can make the process quicker and easier for everyone.

Of course, your landlord/letting agent will probably want to double-check the facts, but at least you will have given them a helpful starting point. Be proactive and make a few notes based on the following topics:

The start and end dates of your tenancy.

The RTB tenancy registration number (including this makes your past lease look more legitimate).

Full names of everyone who lived on the property.

How often you paid rent and how much you paid. If you paid consistently and on time, make a note of that. You could include a photo of pages from your rent book to show you were reliable with your payments.

Any communications you had about maintenance etc. Did you contact your landlord promptly about repairs?

Dates on which you gave access for maintenance or repairs.

Information about any particular effort you made to stick to the tenancy agreement. For example, did you respect a “no pets” rule or take on responsibility for grass cutting as requested?

The amount of notice you gave before ending the tenancy.

How much of your deposit was returned to you.

That no complaints were made against you, either to the landlord/letting agent or the Gardaí (if that’s the case!).

The behaviour of your pet (if you had one).

A potential landlord will want reassurance that you aren’t going to cause any trouble or disruption. Overall, they will want to know if you carried out your responsibilities as a tenant and if you were pleasant to deal with. For a thorough breakdown of the rights and responsibilities of tenants (and landlords), check out this article from the Residential Tenancies Board (RTB).

Once you’ve gathered all your information, you can send it to your former landlord as described in the next step.

2.

Email Your Landlord/Letting Agent With Sample Templates

For many people, there’s nothing more terrifying than a blank page. Take the pressure off your landlord by emailing them some sample templates that they can easily tweak and return to you. Include these in the body of your email rather than attaching them as a separate document (or posting/giving handwritten examples). Once again, this makes it quicker and easier for your landlord/letting agent to reply.

Your initial message might read something like this:

Dear ____________ (landlord/letting agent’s name)

I hope this email finds you well.

I was wondering if you might be willing to write me a reference for my time living at _______________(address)? I would really appreciate having this as I move on.

I know that you’re busy, so I’ve gathered some key information about my time as your tenant. I’ve also included some sample reference templates that I found online. These can be tweaked and changed depending on what happened during the tenancy. There might be some useful phrases in both templates that you would like to mix and match.

It would be particularly helpful if you could include some contact details (whatever you’re comfortable with) in case the reader wants to ask some more questions about me.

Of course, I’m not trying to put words in your mouth! You might prefer to write the reference from scratch and might already have your own way of doing it. I’m just sending these in case they might be helpful or save you time.

Looking forward to hearing from you.

Many thanks,

______________ (your name)

The above email is just a rough guide. Change it to:

Sound more like yourself

Reflect your relationship with your previous landlord

Explain exactly what information/templates you’ve chosen to include

You could also add in some friendly questions or comments about what you’ve both been doing lately.

After signing off the email, you could copy and paste in one or both of the following templates, along with the information you gathered.

Sample Template 1: Previous Rental in Ireland

(If your previous rental was abroad, adapt if necessary to suit the country you were in. For example, the RTB tenancy registration number would not be relevant. A different type of number may exist.)

Address

Date

Dear ____________/ To Whom it May Concern

This is a reference for ____________(tenant’s name).They were tenants in my property at __________(address) from ___________(date tenancy started) until ________________ (date tenancy ended). The RTB registration number for this tenancy was_____________(registration number).

____________ (tenant’s name) always paid their rent in full and on time. ________ (tenant’s name) promptly reported two maintenance issues when they arose. They were easy to communicate with as we arranged a suitable time for these to be fixed.

_______ (tenant’s name) kept the house in excellent condition and I have repaid their deposit in full.

_____ (tenant’s name) was always pleasant to deal with and has been respectful to the neighbours in the street. I never received any complaints about their behaviour or activities while they lived at my property. They gave me plenty of notice about moving out.

I would happily rent to them again and I recommend them as an excellent tenant.

Yours sincerely,

___________________

Sample Template 2: Previous Student Rental

Dear ____________/ To Whom it May Concern

_____________(tenant’s name) has been a tenant in my apartment for the past academic year. Two of their friends also lived there at the time. The group told me a few months ago that they would be moving out after their exams.

I have nearly always received my rent in full and on time. On one occasion, due to illness, the rent was two days late. However, ___________(tenant’s name) apologised as soon as they realised and it never happened again.

________(tenant’s name) and their friends were always mindful of the other residents in the building. They were quiet and respectful neighbours and never caused any problems.

The group took very good care of the apartment. On one occasion, they accidentally broke a picture but they reported it straight away and offered to pay for a new one.

I confidently recommend _____________(tenant’s name) as a trustworthy and pleasant tenant. Feel free to contact me at the address above by email at _________________(email address) or by phone ________________(phone number).

Yours sincerely,

__________________

3.

Thank, Check and Send

Once you’ve received your reference, make sure to thank your landlord/letting agent for sending it on. Then have a read over it to check for the following points:

Are the key details such as address, dates, names and RTB registration number correct?

Have some form of contact details been included?

Has any unnecessary personal information been included?

Follow up with your landlord about these if necessary. However, don’t follow up on spelling or grammar mistakes. That’s outside of your control. In any case, it can add authenticity to the reference.

Finally, send the reference (which is hopefully glowing) to your potential landlord/letting agent and relax!

What If I’ve Never Rented Before?

Of course, if you haven’t rented before, you won’t be able to get a reference from a landlord/letting agent. But don’t panic. Consider including a reference from your employer. This will cover slightly different topics, but it can give a good sense of how responsible and reliable you are as a person.

You might ask your employer to talk about:

How long you’ve been working for them

What your role involves/your responsibilities

Your punctuality and attendance

How you treat other people in the workplace

Your trustworthiness

Improving Your Rental References

We hope this has helped you to feel more confident about gathering the best rental references you can. But references are just one part of the picture. For more advice about getting started on your rental journey, check out our Ultimate Guide to Renting in Ireland. It’s full of tips to help you navigate your way to a successful tenancy.

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Here at RentDodo, we take the hassle out of renting. We’ll help you to enjoy a safe and secure rental process (and save time!). When you join, you’ll:

Get a handy TenantCert, which keeps all your pre-letting documentation organised and ready to go

Be able to apply quickly and easily to a wide range of properties

Know that all landlords/letting agents on the site have been carefully vetted.

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